Lagan Homes receives coveted five-star rating from Home Builders Federation
We are delighted to report that we have been awarded the prestigious five star rating for customer satisfaction by the Home Building Federation (HBF).
This scheme, which recognises excellence in customer satisfaction, is based on homeowners’ feedback collected via the National New Homes Survey carried out by the National House-Building Council (NHBC). Depending upon the percentage scores recorded, the HBF awards participating members a star rating of between one and five stars.
Recognising Lagan Homes’ high level of expertise and dedication along with its commitment to excellent customer service and aftercare, this coveted five star award puts Lagan Homes at the pinnacle of its industry and confirms why it is a company that home buyers trust.
Managing director John Lagan comments: “We are absolutely thrilled to have received this award. This is a great team result and reinforces our customer centric approach. It is especially pleasing to achieve this despite the challenges from the pandemic experienced over the last year. Well done to everyone involved for a great result.”
A family business with over 30 years’ experience of building well designed quality homes to the highest standards, Lagan Homes is committed to creating sustainable communities and environments for generations to enjoy. Home buyers have the satisfaction of knowing that their new Lagan home represents a team effort involving the dedication, commitment and expertise of our finest architects and craftsmen.
Why not visit one of Lagan Homes’ exciting new developments and see for yourself the superior quality, high degree of care and meticulous attention to detail in every new Lagan home.