We are thrilled to announce that Lagan Homes has been honoured with the prestigious 5-star rating in the Home Builders Federation (HBF) Customer Satisfaction Survey for the third consecutive year! This esteemed accolade reflects our unwavering commitment to delivering exceptional homes and outstanding customer service.
The HBF 5-star rating is awarded to home builders who achieve a customer recommendation rate of 90% or higher, based on independent surveys of new homeowners. Maintaining this standard for three years in a row underscores our dedication to quality and customer satisfaction.
In the most recent survey, Lagan Homes achieved a remarkable customer satisfaction rating of 94%, this places us among the top-rated developers in the UK, a testament to the hard work and passion of our entire team.
This has been driven by a singular focus: to build quality homes that meet the diverse needs of our customers across England. This award motivates us to continue striving for excellence in every home we construct.
We extend our heartfelt gratitude to our homeowners for their trust and positive feedback. Your satisfaction is our greatest reward, and we remain committed to exceeding your expectations in the years to come.